Ordering from us:
Purchasing from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. You can pay by credit/debit card payments via paypal at the time of ordering (you do not need a paypal account).
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
When we receive your order we will send you an acknowledgement, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you the goods. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Goods remain our property until paid for in full.
Credit Card Security:
When the order is placed at our website, credit card numbers are only entered via the Paypal site. We do not hold or have access to any credit card details. Paypal are a highly experienced merchant provider and have policies in place to ensure your security. For more information please see the Paypal website.
We aim to pack all orders within 48 hours and we use Royal Mail to post your items. At the moment, we can only use Royal Mail’s delivery timescales and guarantee’s.
Please see the Ordering and Delivery page for more information.
We will obtain proof of posting for every order which we are happy to share with our customers on request.
The Returns Policy can be found here
If you don’t have an internet connection and have a query please telephone: 07802 431419